SOCAP

06/17/2010

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I had the pleasure of presenting “Generations and Social Media” at the Society of Consumer Affairs Professional’s (SOCAP) meeting in Hershey, Pennsylvania yesterday.  I enjoyed my time with the group, and I was pleased to see so many talented and committed professionals working to break down the silos of marketing, PR, and customer service to create a business model where all company functions integrate customers into strategy and operations.

Thanks SOCAP-Philadelphia!
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Power of Perception

06/09/2010

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Hi MPRers.  I’ve been off doing other things for a while, but rest assured you’ll be seeing lots more from me soon.  In the meantime, this is something I had to share.  It is a video of Rory Sutherland speaking at the TED conference.  Sutherland talks about the importance of perception and he is very informative and entertaining as well.  While I am a TED subscriber, I have to credit Scott Monty for bringing this video to my attention.  So, I encourage you to check out Scott’s blog, The Social Media Marketing Blog for his insights.
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