SOCAP 06/17/2010
 
I had the pleasure of presenting “Generations and Social Media” at the Society of Consumer Affairs Professional’s (SOCAP) meeting in Hershey, Pennsylvania yesterday.  I enjoyed my time with the group, and I was pleased to see so many talented and committed professionals working to break down the silos of marketing, PR, and customer service to create a business model where all company functions integrate customers into strategy and operations.

Thanks SOCAP-Philadelphia!
 
 
Hi MPRers.  I’ve been off doing other things for a while, but rest assured you’ll be seeing lots more from me soon.  In the meantime, this is something I had to share.  It is a video of Rory Sutherland speaking at the TED conference.  Sutherland talks about the importance of perception and he is very informative and entertaining as well.  While I am a TED subscriber, I have to credit Scott Monty for bringing this video to my attention.  So, I encourage you to check out Scott’s blog, The Social Media Marketing Blog for his insights.